Location: Shah Alam
Job Responsibilities:
Billing
Responsibility for activities assigned by the Collections Supervisor
Process A/R billings, adjustments, and write offs
Understand and perform Accounts Receivable supervisory role if and when needed
Provides required business unit reporting and other required information, when needed
Track and reconcile daily/monthly AR balance
Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface)
Investigating into situations where invoices and customer information requirements may contradict.
Generate repayments for erroneous customer payments or overpayments
Cash Applications
Responsibility for activities assigned by the Cash Apps Supervisor
Accurately post checks from medium to complex transactions by researching and resolving problems within designated guidelines by speaking directly with customers on the phone, or composing and sending letters, or researching through multiple database resources as necessary.
Process collection checks, EFT/wire transfers
Process bank adjustments.
Credit Management
Analyzes paying habits of customers who are delinquent in payment of bills for simple to medium transactions and recommends action to resolve credit problems.
Reviews files to select delinquent accounts for collection efforts.
Evaluates customer records and recommends that account be closed, credit limit reduced or extended, or collection attempted, based on DSO, earnings and savings data, payment history, and purchase activity of customer.
Job Requirement/Qualifications:
Educational Qualifications
Accounting, Finance or any Business related course
At least 6 months experience
Others
Voice, Berlitz B2 (Contact center proficiency)
B2B experience required
Collections background preferred
Written and spoken ability to communicate in English, Bahasa Malaysia/Mandarin
Previous accounting experience/studies in particular AR
Must be a good team player
Responsibility and accuracy in the completion of received tasks
Ability to solve urgent matters and work under pressure
Flexibility, especially in the period of month/quarter/year-end closing
Experience with accounting systems
Microsoft Office skills
For further information, and to apply, please via the "Apply" button below.
Candidates must be resident in Malaysia, or have the right to work in Malaysia