Position: Administrator, Cash Processing (LUX) Contract
What is the opportunity?
RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements - income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our 'centres of excellence' and to implement/leverage standard processes globally.
As a Senior Administrator in Cash Processing team, you will be responsible to e nsure treatment of cash instructions received from RBC Investor & Treasury Services' clients in line with prescribed market, and Treasury deadlines.
You will be supporting
Luxembourg
region, with shift hours between 3:00 PM to 12:00 AM.
What will you do?
Completion of all payments under STE environments are completed within the agreed timeframe, including manual payments.
Ensure accuracy of processing in accordance RBC Investor & Treasury Services' expectation.
Resolution of payment queries in a timely manner, including STE and manual payments.
Posting of payments in accordance to procedures.
Ensure reports are being sent to relevant processing departments in a timely manner.
Maintain efficient communication channels with managers, coordinators and team members.
Ensure effective logging and resolution / follow up of enquiries and liaise with appropriate parties to resolve / escalate queries / problems within agreed timescales.
What do you need to succeed?
Must-have
Knowledge in MS Office - Excel and Word.
Proficient in English (written and oral).
Knowledge in different investment instruments.
Knowledge in SWIFT payments.
Nice-to-have
Able to work independently.
Flexible to work on shift hours.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
Leaders who support your development through coaching and managing opportunities
A world-class training program in financial services
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
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JOB SUMMARY
City:
Kuala Lumpur
Address:
Level 13, Menara 1 Sentrum, No.201, Jalan Tun Sambanthan, 50470 Kuala Lumpur, Malaysia
Work Hours/Week:
40
Work Environment:
Office
Employment Type:
Contract
Career Level:
Experienced Hire/Professional
Pay Type:
Monthly
Required Travel (%):
0-25
Exempt/Non-Exempt:
N/A
People Manager:
No
Application Deadline:
10/31/2020
Platform:
RBC Investor & Treasury Services
Req ID:
273426
Ad Code(s):
