APAC Payroll and Time Advisor
Job Description
The APAC Payroll and Time Advisor is an individual contributor role and reports to the APAC Payroll Manager. The role will be responsible for managing the payroll and time processing of specific countries within the APAC region which include but not limited to managing timely and accurate processing of payroll and time, reporting and compliance related to payroll and time scope in collaboration with our external payroll and time vendors to deliver an exceptional employee experience and meet all of our local APAC compliance obligations and operational performance around payroll and time services.
Success in this role involves an ability to execute nimbly in order to deliver employee experience with compliance, security and accurate reporting. The successful candidate will be equally comfortable supporting countries in the region and delivering on operations goals and process transformation.
APAC PAYROLL AND TIME ADVISOR’s RESPONSIBILITIES
Manage full payroll portfolio (via vendor management and collaborate with internal stakeholders) to deliver an accurate and timely payroll service delivery.Process Bi-Weekly, Semi-Monthly or Monthly non-exempt and exempt payrolls for union and non-union employees as required according to the supported country.
Ensure employee pay data is process in a timely fashion and reflect in the payroll according to the define timeline and country process/requirement (new hires, termination, etc). This includes special payment, retro payment, pay, tax, time and other required changes that deemed relevant are process accurately according to the define standard procedure.
Review and reconcile payroll after they have been processed. Validate confirmed reports.
Execute time and attendance processing and ensure it is interface with payroll accurately.
Review and analyze data integration error and work with relevant parties to ensure the error is rectified on time. Ensure the rectified data is coordinated with the relevant party to be update in Workday
Support any report delivery that related to both payroll and time & attendance that is deemed required.
Support post payroll accounting activities
Responsible for payroll issues resolutions and recommend corrective action, payroll data analysis (not limited but include time data), payroll taxation and legislation administration that deem necessarily.
Provide advisories such as payroll and time legislation, manual payment or deduction calculation, payslip simulation, gross up computations for payment, global mobility related payments or deduction, long term incentive payment and reporting and standard compensation and benefits practice that relates to payroll and time.
Monitor and manage KC&Me payroll related tickets daily following internal SLA. Analyzing, understanding, solving problems with standard process and scope of services. Ensure completeness of response and follow up tickets are attended timely.
Manage time and attendance processes for office and production workers according to the supported countries that is using ADP eTIME and time and attendance module.Support day to day operation request or escalation from employee and team leader via KC&Me ticketing tool. Monitor and manage KC&Me time related tickets daily following internal SLA. Analyzing, understanding, solving problems with standard process and scope of services. Ensure completeness of response and follow up tickets are attended timely.
Perform timecard sign off, generate payfile and perform accurate reconciliation for payroll processing
Work closely with eTIME Super User to review and understand the maintenance of time system configuration and involve in the testing if required
Perform time settings such as public holiday calendar maintenance, timecard edit, historical edit, work schedules arrangement and scheduler update.
Provide any time report that is require as part of standard delivery.
Interpret and deploy the outcome of time calculation rules and etc. that is impacting pay.
Ensuring that services are delivered in accordance with established processes and work procedures and in compliance with company policies, audit controls, statutory requirements and legislative.Prepare or assist in the preparation of periodic/special report related to payroll to government agencies, tax authorities and other units of the Company that is deem required.
Work closely with vendor and internal stakeholders to manage, coordinate and support Year End and post statutory report filing related to payroll that is deem necessarily. Responsible for timely and compliant deliveries as per legislation requirements
Ensure compliance in delivering services with relevant legislation and internal policies and controls.
Work closely with vendor to keep informed of regulations, relevant legislation and market practices pertaining to payroll and time functions. Understand them, perform researches and work closely with internal stakeholders to deploy the relevant changes. This include maintaining updates to internal knowledge documentation
Participate and respond to various audit (internally or externally) and government agency queries and requests. Support and involve in the action plan out of the audit and government agencies finding if deemed required.
As the country payroll and time primary contact to work closely stakeholders such as vendor, internal stakeholders or government agencies and be a member to execute process improvement internally and externallyManage payroll and time vendor and oversee their deliverables to improve operation and service quality, efficiency and experience in delivering the services.
Act as a Subject Matter Expert to facilitate and involve in any discussion with the relevant parties.
Recommend enhancement, improvement, simplifications of existing process and procedures.
Responds to recurring or adhoc business needs to develop and/or recommend new or revised procedures for improving overall effectiveness of payroll or time support function.
Responsible to create, review and maintain knowledge documents to develop internal knowledge hub which will be stored in sharepoint for team reference.
Constantly deliberate internally to ensure the knowledge documented is precisely captured. This includes information capturing related to business requirements, system settings, configuration needs and change related log.
Act as a back up to other team members to deliver and manage customer’s expectation as and when required.
Continuously drive and support for work improvement to achieve greater efficiency without compromising quality and compliance by identify opportunities/gap, analyze the assessment and participate to deploy the right solution
Ensure all unsolved & potential issues are escalated timely with detailed analysis clearly describe to the manager according to the standard escalation process.
Contribute positively to a knowledge sharing environment through generously in sharing knowledge and guidance with others. Always ready to guide and train other team member with less experience or awareness.
Maintains employees’ confidence and protect payroll operations by keeping information confidential.
Perform other duties and special projects as requested i.e merger, acquisitions, divestitures, process standardization, continuous improvement, adhoc business requirement change that required due diligence analysis.
Qualifications
Degree in Human Resource, Accounting, Finance, Mathematics or Business Administration
At least 3-4 years’ experience in HR related to payroll and time services.
Experience with relevant payroll procedures, practices and country statutory and legislation for countries in APAC is an added advantage.
Experience with ADP Global View, Streamline or Celergo payroll solutions and eTIME is preferred.
Working knowledge of integrated payroll and time systems preferable on SAP, Workday and Kronos.
Great level of knowledge and skills in using Microsoft application.
Strong technical and analytical abilities with a logical mind and problem-solving skills.
Service mindset with good interpersonal skills and positive work attitude with good ability to deal with challenging task
Ability to learn quickly and work independently. Attention to detail
Strong written and communication skills in English.
Able to write and speak in other language i.e Thai, Tagalog, Simplified and Traditional Chinese will be an added advantage as a backup team member in supporting other APAC countries.
Global VISA and Relocation Specifications:
Primary Location
Malaysia - Petaling Jaya
Additional Locations
Worker Type
Employee
Worker Sub-Type
Fixed Term (Fixed Term)
Time Type
Full time
