Application Support Engineer

Job Responsibilities
Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members (L1).
Key technical skills are: LINUX, Windows, web technology experience (using c#) and DBMS. Strong problem solving skills with good communication skills, ability to work under pressure with a high sense of urgency. Looking for someone who is proactive, self-driven and able to identify improvements to address recurring issues, close monitoring gaps, and automate/reduce manual work.
Job Requirements
Degree/Diploma qualifications or other formal training related with IT, Computing Studies or Information Systems required Understands the infrastructure of a Client server environment Excellent problem solving and analytical skills Understanding reading C# code is required Experience writing scripts for automation purposes (e.g : Windows Batch File or Powershell or linux bash script) Prior experience working in a Ticketing environment (i.e Remedy, Service Manager) and Splunk Monitoring tools would be a plus Prior experience with any DBMS (e.g : Oracle, SQL Server) would be a plus.