The Assistant Dealer Principal will play a crucial role in supporting the Dealer Principal in overseeing the dealership's operations, ensuring that sales targets are met, and customer satisfaction is achieved. This role requires a proactive leader with the drive to lead day-to-day operations, support team development, and contribute to the dealership's overall success. The Assistant Dealer Principal will act as a second-in-command, stepping in for the Dealer Principal when necessary.
Key Responsibilities: Leadership and Support
Assist the Dealer Principal in managing and leading the dealership team, including sales, service, and administrative staff.Implement strategies to support the dealership's objectives in line with CARSOME's overall business goals.Foster a collaborative and positive work environment that reflects CARSOME's values and culture. Operational Management:
Oversee daily operations to ensure the dealership runs smoothly and efficiently.Assist in managing inventory.Ensure all regulatory and compliance requirements are met. Sales and Customer Experience:
Support the development and execution of sales strategies to drive growth and achieve targets.Ensure a high level of customer service is maintained, contributing to an exceptional customer experience.Monitor customer feedback and work with the team to address any issues or opportunities for improvement. Financial Oversight:
Assist in managing the dealership's financial performance, including profit and loss (P&L) statements.Help implement cost-control measures and drive operational efficiency across all departments.Contribute to the development of business plans to meet or exceed sales and financial targets.
People Development:
Support the recruitment, training, and development of dealership staff.Help design and implement incentive schemes to motivate and reward high performance.Promote a culture of continuous learning and professional growth within the team. Account/Dealership Management:
Assist in managing key dealership accounts by maintaining strong relationships with partners and clients. Identify opportunities for account growth by understanding the evolving needs of dealerships. Identify opportunities for account growth by understanding clients' evolving needs. Develop and implement strategies to retain clients, ensuring long-term partnerships and maximizing revenue potential
Requirements:
Experience:
Minimum of 3 years of experience in a management role within the automotive or retail industry.Proven experience in sales, operations, or customer service within a dealership environment.Strong financial understanding and experience with P&L management. Skills:
Strong leadership and team management abilities.Excellent communication and interpersonal skills.Analytical and strategic thinking with the ability to support effective decision-making.High level of integrity, professionalism, and customer focus.Proficiency in account/dealership management, with a deep understanding of the automotive industry. Education:
Bachelor's degree in Business Administration, Management, or a related field.
Incentives: Competitive base salaryPerformance-based bonusesCareer advancement and professional development within CARSOM
Professional development and training programs