Description
Primary Objective:
. Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs
. Deliver superior customer experience
Key Responsibilities:
Sales
. Solicit and promote sales of PF-i products
. Achieve individual sales targets and contribute towards to achievement of Group targets
. Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
. Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
. Cross selling of other retail banking products such as ASB, PF, Credit cards etc.
Customer Service
. Ensure high standard of customer experience in line with the quality and standards set by the Bank
Compliance
. Ensure compliance to the policies and procedures set by the Bank
. Protect the image and brand of the Bank
Operations
. Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
Requirements
Requirements:
Bachelor Degree - Any related field(s).
. 1 year of experience in sales and customer service related field
. Have the relevant licenses for the portfolio
Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
. Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
. Strong selling and negotiation skills
. Strong interpersonal skills and service oriental
. Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
. Ability to relate and connect to local community
. Good communication skills
. Basic understanding of finance and banking products
. Basic computer skills
Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards