Business Analyst, Group Digital Transformation

Business Analyst, Group Digital Transformation

Rhb Banking Group

Business Analyst, Group Digital Transformation

Details of the offer

Job Description PRIMARY OBJECTIVE Develop detailed product features and user stories as business requirements for RHB?s business ventures outside Malaysia
Bridge the gap between business and technical teams to ensure that business requirements are clearly identified, aligned and delivered between both teams
Manage end to end test activities for new implementation and enhancement of digital capabilities
Support activities to innovate existing user and product journeys to enhance user acquisition, user engagement and revenue streams
Support the assessment and optimization of operational processes that drive the user and product journeys
Translate user and product journeys into detailed user stories for technical development
Work closely with the technical team in ensuring that user requirements are clearly understood and translated accurately into technical requirements
Prepare test scripts and perform user acceptance testing during the test phase
Work closely with the technical team to resolve defects and problems encountered
Co-facilitate workshops organized to ideate, prototype and refine the existing user journey with new product capabilities
Support the activities to map, assess and optimize operational processes that drive the user journeys
Bachelor?s Degree or above in Economics, Finance, Business, Engineering or equivalent
Experience in banking system implementation, business analyst, preferably digital projects
Strong collaborative and team playing capabilities
Strong communication skills to facilitate alignment between business and technical teams
Ability to understand business strategy and objectives
Ability to identify product features that address user needs and pain points
Ability to identify gaps and inefficiencies in operational processes and develop solutions to address them
Strong analytical and problem solving skills
Basic understanding of the systems used in banking
Experienced in the preparation of user stories or functional specifications for technical development
Experienced in the development of test cases, test scripts and conducting user acceptance testing
Understanding of design thinking, agile and lean methodologies
Experienced in process mapping
Only shortlisted candidates will be notified



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