Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ OutboundKey responsibilities:
Providing clearance and brokerage support to external customers and completing any related administration.
Completing defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
Identifying anomalies as they arise and using judgement based on rules and procedures to resolve.
For complex issues, escalating to senior team members.
Skills Required:
Accuracy & Attention to Detail
Microsoft Office & PC Skills
Planning & Organizing Skills
Interpersonal Skills
Problem Solving Skills
Minimum Requirement:
Graduates with at least a Diploma or Bachelor's Degree are encouraged to apply.
No experience required.
Those with Secondary Education with 2 to 3 years of experience in a Shared Service Centre, Customs Clearance, Operations, or general Logistics experience are also encouraged to apply.
English proficiency is a must.FedEx is an equal opportunity/affirmative action employer and is committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our CompanyFedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine.
Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.
Our PhilosophyThe People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity.
FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.
Our CultureOur culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world.
The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's.#J-18808-Ljbffr