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Client Service Advisor

Client Service Advisor
Company:

Wisoft Solutions Sdn. Bhd.



Job Function:

Customer Service

Details of the offer

**Requirements**:- Min Diploma or equivalent in related field- Discipline, self motivated and independent- Computer literate- Fluent in English & Mandarin- Experience preferred but no essential- Good communication skills, aggressive, dynamic and result oriented- Good in presentation skills and able to speak with confidence- With own transportation- Able to travel for work- With SQL F&B experience would be added advantage- Able to perform under pressure and deliver results in a demanding and fast-paced environment**Responsibilities**:- To assist the growth of the client's business through persisting and promising investment in the company's products, solutions and service.- Assuring that the relationship with the client is developed in a way that enables the business growth for both the clients and company.- Responsibility includes sales and support for assigned accounts.- Oversees the payment processes of the customers and keep track of the client's outstanding through the ageing report.- Accountable for the end to end operational performance towards this account, including forecasting and securing targeted net sales and margins per contract as well as ensuring that add-on sales activities and change request handing are in focus.- Assures that proposed solutions for the client are in line with the clients' needs and provide the resource requirement projection.- Defining the delivery strategies, together with the delivery and support department for the assigned account.- Manages the scope of the project portfolio, including projects and other non-project business, and ensures that the team delivers to the scope. Manage variation to the scope with the client personnel through the established change request process.- New leads generation and follow up with the- Able to handle enquiry and prepare quotation to client- Explore, identify and develop new- Provide excellent service to potential and existing customers- Expand- Organising sales visits- Demonstrating and presenting products- Negotiating contracts and packages**Benefits**:- EPF, SOCSO, EIS and PCB- Good working environment- Travel allowance- Medical claims- Petrol claims- Company annual trip- Training provided- Five (5) working days a week


Source: Whatjobs_Ppc

Job Function:

Requirements

Client Service Advisor
Company:

Wisoft Solutions Sdn. Bhd.



Job Function:

Customer Service

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