Client Support Coordinator

Details of the offer

Job Description: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.
Delivering outstanding customer service to clients through Live chat, email, and telephone channels. Engaging with clients to address queries and provide information about our trading platforms and service offerings. Assisting clients in resolving technical and troubleshooting issues. Collaborating with different departments to efficiently resolve client concerns. Monitoring and reviewing live chat conversations to maintain the highest quality standards within the department. Excellent English communication skills, both written and verbal, are essential. Proficient in computer usage, with excellent command of CRM systems. Strong attention to detail, adept at multitasking, and capable of managing a significant volume of inquiries while maintaining accuracy. Demonstrated ability to multitask effectively. Collaborative team player with excellent interpersonal skills. Hybrid working arrangement Opportunities for enriching career growth, including exposure to regional contexts. Complimentary snacks and beverages available in the office pantry Healthcare coverage (medical, dental, optical), gym benefits Flexibility in smart casual dress code Young, vibrant and open work culture


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

Requirements

Customer Experience Intern

Job OverviewWe are looking for a proactive and detail-oriented Customer Experience Intern to join our dynamic team. The intern will support our Customer Succ...


Livein.Com - Kuala Lumpur

Published a month ago

Jr. Customer Support Associate (Customer Due Diligence)

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine ...


Experian - Kuala Lumpur

Published a month ago

Intern, Customer Care (January 2025 Onwards) | Balakong

Job Description-Befriend customers for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as...


Signature Market - Kuala Lumpur

Published a month ago

Admin Executive Cum Host Live

JAWATAN KOSONG !!!!!! JAWATAN KOSONG !!!!!! LOKASI KERJA : Maluri Cheras,KL (Sebelah CIMB Bank ) **Kemudahan Awam : MRT/LRT MALURI (AEON MALURI CHERAS) SYARA...


Bijak Advisory Services - Kuala Lumpur

Published a month ago

Built at: 2024-12-06T15:03:09.613Z