Clinical - Application, Specialist

Salary Range MYR 3,000 - 3,999
Country Malaysia
Job DescriptionManage queries from internal and external customers and provide technical support to any problems encountered by users.Conduct instrument installation or refresher training.Plan, organize and conduct courses/seminars/workshops on products for customers.Work with the relevant sales person to meet the sales team's demonstration commitments.Provide technical training to sales representatives and collaborate with them in developing and planning sales & marketing related activities.Maintain an in-depth and current knowledge of the users' application needs.Provide regular feedback and reports on market and competitive situations to Sales Managers/Product Support Manager.Prepare weekly activities report to the Supervisor when required.Comply with ISO quality management system requirements.Perform other related duties and responsibilities as may be required from the Superior from time to time.RequirementsBachelor's degree (Master's degree is a plus) in Biomedical Sciences or Medical Laboratory Technology, with a minimum of 1-2 years of working experience in the application support field, clinical laboratory or related.Good understanding of current medical laboratory methodologies, protocols, and QC will be an advantage.
Preferably with 1-2 years in the lab/application support field.
Effective communication skills to articulate technical and product information clearly to both internal and external customers.
Responsible, independent, well-organized, and a good team member.
Able to be based inPenang.
Possess own transport and willing to travel; allowance is given accordingly.#J-18808-Ljbffr