Functions and ResponsibilitiesManage a portfolio of Agents / Intercompany accounts by ensuring aged balance targets are met.Reconciling our account positions toward the agents/intercompany account (receivable vs. payable). (AG.1, AG.2)Communicating with internal staffs/agents to resolve any disputes cases. (AG.1, AG.2)Sending monthly statement of accounts to agents with outstanding balances. (AG.1, AG.2)Receiving and reconciling monthly statements given by agents. (AG.1)Follow up with agents/intercompany on the status of outstanding invoices, unapproved invoices and dispute cases.(AG.1, AG.2)Communicating with agents on negotiations/proposals raised by internal staffs. (AG.1, AG.2)Communicating with agents on the required solutions to resolve invoices so they may be approved. (AG.1, AG.2)Compiling contra/offset files and propose to agents for review and agreement. (AG.1)Providing payment forecasts for management's cash flow forecast and planning. (AG.4)Performing journal posting to clear the receivables and payable invoices. (AG.1, AG.2)Ensuring payment is received if the contra is in Net Receivables position or payment is made out successfully if contra is in Net Payables position. (AG.1, AG.2)Manage a portfolio of Customer accounts by ensuring aged balance targets are met.Initiate contact with customers toward the collection of outstanding balances. (AG.3)Handle & manage queries raised by customers toward their outstanding balances. (AG.3)Communicate with internal staffs to resolve any disputes raised by customers in order to collect payment. (AG.3)Send customer statement of accounts once a month / once a week. (AG.3)Send weekly reminders of outstanding and overdue debt. (AG.3)Ensure payment advice or remittances are sent to the appropriate team for payment allocation. (AG.3)Ensure customer contact details are maintained and kept up-to-date. (AG.3)Submit monthly credit control report to the region / country finance head. (AG.3)General Scopes:Ensure timely and appropriate response to e-mail requests/queries. (AG.4)Co-operate/Support internal/external audit where necessary. (AG.4)Support and back up, where necessary.Escalate queries/issues as per guideline/procedure.Any other tasks as management and changing business environment may require to performed.Qualifications and Preferred SkillsPreferably 1 - 2 years’ relevant work experience.Fresh graduate with no experience is also welcome.Above average skills in Excel spreadsheets.Good English skills – speaking, reading & writing.Candidate must be a good team player and willing to be trained.Added value : Meticulous and good accounting concepts equipped with double entry knowledge.Added value : Ability to converse, read and write Mandarin will be an added advantage for China accounts.Added value : System knowledge in MS Navision / MNC or BPO or SSC experience / overseas exposure.Working hours 10am to 7pm plus overtime as and when required.Willing to work in Kepong, Kuala Lumpur Education and Certification RequirementsBachelor's Degree in Finance or Accountancy, or full/partial Professional certificate or equivalent
