Crisis Management Specialist

Job Description
Lead and manage crisis communications strategy and execution
Identify risks, prepare contingency and recovery plans, and manage resources and communications during the crisis
Advise management during times of crisis
Collaborate with the Public Relations, Legal and Government Relations teams to develop consistent messaging and communication framework on key legislative and regulatory issues/developments
Management of relationships with crisis communications stakeholders
Work with various internal and external stakeholders to establish tools and processes to identify and monitor a full range of issues with the potential to negatively impact the company’s reputation and brand
Identify opportunities to position Shopee as a thought leader and demonstrate the positive impact and contribution Shopee has in the industry
Form new, dynamic ways in managing Shopee’s reputation and responses to crisis

Requirements
At least 8-10 years of experience in corporate communications and crisis management
Bachelor's degree in related field (government affairs, law, political science, public administration, public relations)
Experience applying best practices related to crisis preparation and response, and track record of successfully managing communications during times of crisis in a fast-growing and dynamic organization
Track record developing and implementing compelling narratives to advance corporate reputation
Outstanding media and government relations skills and relationships, with experience engaging media owners and group managing editors on a regular basis on challenging issues
Experience in stakeholder management and planning and ability to collaborate with senior stakeholders across multiple industries/locations
Work well under pressure and ability to perform under time constraints
Proven ability to think ahead, engage proactively and take initiative
Ability to communicate information effectively and accurately, both verbally and in writing
Attention to detail and accuracy