Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job Description
About the job
To enable an easy buying experience for all customers throughout the complete payment process and customers are guided to the appropriate check-out Supporting the check-out co-worker in their daily work.
Your assignment
- Priority is to give our customers a positive payment experience.
- Ensure that our check-out co-workers have the knowledge, confidence, responsibility, authority and desire to support customer payment and that they achieve this in an efficient and simple way.
- Optimize the relationship with our customers when they are paying for products in order to increase customer satisfaction and create the desire for them to want to return and shop with us.
- Through my own example, I actively work to secure the IKEA Culture and Value.
- Ensure there is the right number of co-workers in the right place at the right time to run the check-out area successfully.
- Know our check-out action plan and support the goals and targets given to me by my manager, which ensures the delivery of our action plan.
- Follow cash handling procedures to ensure the security of money handling.
Qualifications
- Solid understanding of the easy buying experience.
- Cost and budget management and proven leadership skills in a people-centric organisation.
- Be passionate about customers and act to ensure a positive shopping experience.
- Passionate about home furnishing, people's life at home and the IKEA range of products and services.
- Good communication, negotiation and influencing skills.
- Good attention to detail by being persistent, structured and accurate.
- Well versed is MS Office especially in MS Excel and Good in business report writing
- Willing to work on weekend, shift hours and Public holidays.
Additional Information
Please apply by 30 June 2020
