Ambu is currently looking for a Customer Service Coordinator to be based in Penang, Malaysia.
This position reports to the Section Manager in the Sales and Marketing Support team.
Key responsibilities
Handling customer's order in ERP (M3) system.
Manage customer's delivery within the requested date.
Issue & submit quotation in accordance with the info from Business Development Manager and Distributor.
Reply email enquiries.
Receive & process returns & repairs in accordance with the applicable procedure and in cooperation with relevant departments.
Support ad hoc tasks assigned.
Suggested candidate profile
Experience in customer service related fields are encouraged to apply, preferably with distributor markets.
Bachelor degree and above in any Business disciplines.
Good communication (spoken & written) in English.
Good knowledge in Microsoft Office tools such as Outlook, Excel, Words & PowerPoint.
Experience in order management systems and support on order handling.
Works in a structured, well organized, while multitasking in effective manner.
Enjoys working in multicultural, professional and international team environment.
Ambu – a visionary and international workplace where your efforts matter
Ambu is a company that expands rapidly and has ambitious growth targets.
We meet these targets through interdisciplinary teamwork between motivated and highly skilled employees.
Your contributions and efforts are crucial to our success and by joining us you will get the opportunity to work in an international head office with an informal working environment.
We offer great opportunities for personal development.
Furthermore, we offer a wide range of professional, social and financial employee benefits in addition to exciting job challenges and continuous professional and personal development.
About AmbuAmbu has been bringing the solutions of the future to life since 1937.
Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions.
We continuously look to the future with a commitment to deliver innovative quality products that have a positive impact on patient care and the work of healthcare professionals.
Headquartered near Copenhagen in Denmark, Ambu employs approximately 4,500 people in Europe, North America and the Asia Pacific.#J-18808-Ljbffr