Customer Service Executive

-Working as a Customer Services is a very varied role and involves liaising directly with clients as well as suppliers.
-Customer Services process sales invoicing in accordance with established procedures and standards.
-Receive supplier purchase invoices ensuring they are correct and passed to appropriate department for processing.
-As a Customer Services working within Shipping and Logistics you will be required to ensure each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost.
-Maintain and file all records in accordance with company procedure.
-Constantly review working processes with carriers and transport companies to ensure best practice, but also that fees charged are inline with competitors.
-Assist the sales team with quotations and client/product knowledge.
-A Customer Services job usually involves working in conjunction with the Customer Services Team Leader, which may require you to produce reports and statistics for meetings.