Customer Service Executive

**Responsibilities**manner.- Handle customer complaints and provide appropriate solutions within thetime limits.- Create policies and procedures for effective customer service.- Conduct customer satisfaction surveys from time to time.- Create reports based on customer feedback on products and services.**Requirements**:- Diploma/ Bachelor's degree in business / office administration or relatedfield.- Minimum 1 - 2 years of working experience in related field.- Strong written and verbal communication skills in English, Malay &Chinese.- Outstanding customer service skills, highly customer focused and with a desire to resolve each customers issue.- A team player, pleasant personality and positive working attitude.