Customer Service Executive -Technical

**Role**:Customer Service Executive -Technical**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer Service**Process**:ChatKey Skills: Customer Service React, Redux, NextJs, NodeJs, Material-UI, JavaScript and TypeScript customer support COMPUTER SKILL Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Proficient in Microsoft Office- **Job Opportunity: Customer Service Representative (Mandarin Speaker)****Location**: George Town, Penang, Pulau Pinang**Salary Range**: RM 2,800 - RM 3,300**Shift**: Rotational Shift**Qualifications**:- Bachelor's Degree or Diploma in any discipline.- B2 level English Language proficiency.- 6 months+ customer support experience.- Fresh graduates welcome (English, Mass Communication, or related fields).- Fluent in Mandarin.**Interpersonal Skills**:- Customer-oriented with a focus on results.- Active listening and query handling skills.- Positive attitude, willingness to learn, and adaptability.- Emotional intelligence in dealing with stressed customers.- Good reasoning and analytical skills.**Technical Skills**:- ? Minimum typing speed: 40wpm, 90% accuracy.- Proficient in Microsoft Windows and Office.**How to Apply**: