Customer Service

Fully responsible for the branches daily operation includes opening & closing of outlet, sales, cleanliness & safety in accordance to Standard Operating Procedure (SOP).- Entertain walk in and online customers.- Offer a consistently good memorable customer service experience.- Achieve and meet the sales target set by Head Quarter (HQ)- Plan among the team to maintaining and increasing of company sales.- Manage company E-commerce platforms such as WhatsApp, Facebook Page, Instagram, TikTok & Website.- Develop E-commerce strategy to promote sales via online and live marketing.- Addressing and resolving customer's complaints in a professional manner.**Requirement**- Friendly, helpful, confident, and engaging personality.- Basic understanding of sales principles and customer service practices.- Able to follow the retail operating hours and work on weekends and public holidays.- Fresh graduates are welcome to apply.- Willing to work at Khal Legacy Ipoh.**Salary**: RM1,500.00 - RM2,500.00 per month**Benefits**:- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Afternoon shift- Day shift- Early shift- Evening shift- Holidays- Rotational shift- Weekend jobsSupplemental Pay:- Commission pay- Overtime pay- Yearly bonusApplication Question(s):- Willing to work at IPOH?**Experience**:- Customer service: 1 year (preferred)- Retail sales: 1 year (preferred)