Customer Service - Kuala Terengganu

**Responsibilities**- Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner.- To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.- Responsible to ensure customer's satisfaction in form of courteous and prompt service and update customers with accurate information.- Ensure diligent follow up and fulfill promises made to customers.- Establish and maintain good relationships with customers, build better customer experience- Adhere strictly to the contact center standards operating procedures and guidelines.- Any other tasks as assigned by Supervisor.**Requirements**:1. Minimum SPM2. Basic computer knowledge (operating computer, MS Office Skills).3. Willing to work flexible and shift hours.4. Basic telephone communication skills.- Project a "Smiling" voice.- Good listening skills5. Customer service oriented mindset6. Ability to cope with stress and to remain calm in all customer service situations-------------------------------------------------------------- **Working Hours**:Mon - Sunday : 8am - 8am (9hours/day)Must be willing to work shift rotation.Must be able to work on weekend as per schedule given from 8am to 8pm**Basic Salary**:RM1,500 + KPI Allowance (RM300)**Job Type**: Contract**Salary**: RM1,500.00 per month