Customer Service Specialist (Telesales)

You'll play an important role in:-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products-To exceed customers expectation in terms of customer service and accurate information.-Work in a team to achieve the required KPI elements and SLA. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-flygosh-job-customer-service-specialist-telesales]
Requirements-Your operational hours will be 10am - 8:30pm-Earliest shift: 10am - 7pm or 11:30am -8:30pm-Each shift consists of 9 working hours and inclusive of 1 hour break-Passionate on customer experience related tasks-Able to work in a fast-paced environment-Strong ability to multitask, prioritize and manage time effectively-Possess at least a SPM-Required language(s): English and Bahasa Malaysia-Fresh graduated are welcome to apply – PAID TRAINING Provided!!-You are required to work on site at Ara Damansara OfficeBenefits-Basic Salary + Allowances (OT, Shift, KPI)-EPF/SOCSO-Annual and Medical Leave-Fun and excited working environment-Quarterly staff recognition and appreciation-Office located nearby shopping malls and housing area - easy access from public transport-Free shuttle service available back and forth (to office) from Ara Damansara LRT station-Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.Additional Benefits-5 Working Days-Training Provided-Staff Activities