Customer Services

**THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY.**:**The Human Resources Department**Thong Guan Industries BerhadLot 52, Jalan PKNK 1/6,Kawasan Perusahaan Sungai Petani,08000 Sungai Petani, Kedah, Malaysia.**_Job description_****Position Objective**:CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company's objectives.**Performance Measures and Standards: CS**- a) Number of customers' complaints (internal/external).- b) Courtesy in handling customers.- c) Time taken to solve customers' problems.- d) Sales team's objectives are met in terms of profit margin, market penetration and volume.- e) Systematic and up-to-date records.**Job Requirements**:- Fresh graduates are welcome to apply.- Good communication and interpersonal skills.- Job Types: Full-time, Permanent**_ Send your resume to :_