The offer is finalized

Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Similar offers

Junior Barista - Outlets (Starhill, Mid Valley

Greeting customers in a friendly manner and taking food and drink orders- Preparing and serving beverages, ranging from simple to elaborate ones- Preparing a...

From Eight Ounce Coffee Sdn Bhd - Kuala Lumpur

Published a month ago

Customer Service Representative (Wfh - Cantonese

**Additional Information**- Rotational shift job, full time for 12 months under contract.- 9 hours per shift (including 1 hour lunch break), for 5 days a wee...

From Aisling Consulting Sdn Bhd - Kuala Lumpur

Published a month ago

Ads Service Specialist - French Speaking

Responsibilities:1. Act as the pivot role to bridge customer (both internal & external) and Ads Integrity team to handle their daily queries and questions;2....

From Language Talent Solution - Kuala Lumpur

Published a month ago

Immediate Hiring! Outlet Supervisor @ Tealive

Outlet vacancies:- Petronas Batu 3 Gombak- Petronas Jalan Kolam Ayer Ampang- LRT Pasar Seni- LRT Jelatek- AEON Taman Maluri- MyTown 2- NSK Batu 9 Cheras- Pet...

From Loob Holding Sdn Bhd - Kuala Lumpur

Published a month ago

Customer Support

return to results

Customer Support

Company:

Aone

Place:

Customer Service

Report this offer

Suggestions:

See more offers of employment in Customer Service

See more job offers in Kuala Lumpur

See more job offers in Petaling Jaya

Details of the offer

RESPONSIBILITIES

-
Provide 5-star customer service

Deliver exceptional customer experience to our customers
Multitask in handling multiple chats simultaneously
Communicate clearly and efficiently with our customers as well as internal teams (connect to QA and PM)
Work closely with product team in understanding on customers' needs
Co-ordinating the communication between customers and product team
Actively checking well-being of customers
EXTRA mile for clients
|- REQUIREMENTS
Be digital savvy and good with basic Excels and presentation skills.
Able to communicate in Mandarin. Fluency in English and Bahasa Malaysia will be an added advantage
Able to manage stress well
High EQ
Prompt in addressing customers messages
Organise and systematic
Passionate

We’re seeking a dedicated and people-centric Customer Service Personnel with a good understanding of customer behaviour within Education Industry (enrichment centres, classes, lessons etc)