Customer Support Executive

Details of the offer

Recruitz Solution is a recruitment agency based in Lahore, Pakistan.
We are dedicated to providing jobs and employment opportunities to our youth.
We offer recruitment services for various sectors, such as IT, Sales & Marketing, Education, Health, HR and Finance.
Our goal is to match qualified and motivated candidates with reputable and growing businesses.The RoleYou will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.Role: Customer Service ExecutiveMalaysia & Singapore MarketLanguage: Bahasa Melayu, EnglishWorking Days & Shifts: 24*7 Rotational Shifts, 6 daysJoining Date: Feb, 2025Salary: Basic RM 1,900 (Malaysian Mkt) RM 2,100 (Singapore Mkt) + KPI 400 + Shifts & 6 Days Allowance 600Leave Policy: Annual Leave - 12 Days, Medical Leave - 14 Days, Additional leave details will be provided during the onboarding processIdeal ProfileYou have at least 2 years experience within a Customer Service role, ideally within the Ecommerce / Marketplaces, Media & Entertainment and Social Platforms industry.You possess excellent interpersonal as well as written and verbal communication skills.You pay strong attention to detail and deliver work that is of a high standardYou possess strong analytical skills and are comfortable dealing with numerical dataYou enjoy finding creative solutions to problemsWhat's on Offer?KPI 400 + Shifts & 6 Days Allowance 600Leave Policy: Annual Leave - 12 Days, Medical Leave - 14 Days, Additional leave details will be provided during the onboarding processAttractive Salary & Benefits


Nominal Salary: To be agreed

Source: Talent_Ppc

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