Job Description Are you a proactive and detail-oriented individual with a passion for enhancing customer experiences?
Join our team as a Customer Experience / Business Support Intern and play a key role in improving operational efficiency and user satisfaction.
This internship is perfect for someone who enjoys connecting with people and wants hands-on experience in customer engagement and operational support.
Key Responsibilities -Engage with Jobseekers: Conduct interviews with jobseekers to encourage them to update their resumes, ensuring better recruitment opportunities and outcomes.
-Customer Feedback Collection: Gather feedback from jobseekers about our products and services, helping to shape future improvements for better convenience and user satisfaction.
-Special Projects: Collaborate on initiatives aimed at enhancing the customer experience and improving the operational efficiency of the Customer Experience team.
-Administrative Support: Assist in day-to-day administrative tasks, including maintaining accurate records of customer interactions.
-Data Management: Keep detailed records of inquiries, feedback, and actions taken, ensuring all information is organized and up-to-date.
-Team Collaboration: Work closely with cross-functional teams to ensure seamless service delivery and a unified approach to customer care.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-hiredly-job-cx-business-support-intern-0] Job Requirements -Currently pursuing a degree in Marketing, Business, Communications, or a related field.
-Strong interpersonal and communication skills.
-Attention to detail and the ability to maintain accurate records.
-A proactive attitude with a willingness to learn and take on new challenges.
-Ability to work independently and as part of a team in a fast-paced environment.
What You'll Gain -Hands-on experience in customer engagement and feedback collection.
-Opportunities to contribute to projects that directly impact customer satisfaction and operational processes.
-Valuable insights into the job portal industry and recruitment trends.
-A chance to develop communication, organizational, and teamwork skills in a dynamic work environment.