Onepoint Federal Territory of Kuala Lumpur, Malaysia
APAC Recruiter (Technology Consulting) | Engaging Talents | Career Coaching | Certified Mental Health First Aider by Malaysia Mental Health…As a real CyberArk System Matter Expert, you will act as Technical Analyst towards our IM&T Stakeholders to translate their access rights requirements into CyberArk configurations, facilitating technical workshops, documenting requirements and CyberArk delivered solutions and easing Change Management.
Will work closely with the PAM Product Manager, driving him into PAM configuration, documentation, & best practices.
Main responsibilities:
Design sustainable PAM solutions from concept to launch (CyberArk)
Configure, Test, Train & document CyberArk delivered solution with our PAM product Manager
Maintain CyberArk product knowledge through relevant documentation
Build CPM & PSM components
PTA management
User research and understanding(around CyberArk/PAM)
Collaborate with product managers, Architects and users to identify the best experience that meets user, business and technical needs
Work with users to identify and refine R&A requirements
Participate to workshops and tests with the users to understand, then create, validate or adjust PAM design align with overall IM&T Landscape
Anticipate & suggest organisational/process/data evolutions to increase authorisations efficiency, propose relevant system upgrades & adaptations
Product design and project execution(around Cyberark/PAM)
Support estimation & assessment effort for new or improvement of R&A setup & configuration
Conduct necessary analysis with Key Users that lead to the delivery of the high level specifications of authorisations
Provide detailed solution specifications and/or prototype, and ensure validation of definitions and objectives
Configure or Collaborate with the developer to design the authorisation assets of the product, when applicable
Drive necessary workshops or calls with users to translate user needs into authorisation features
Support and advise development team during solution development when applicable
Support Product Owner in the backlog definition and refinement (acceptance criteria definition)
Contribute to the quality of delivered solution through test preparation and testing
Ensure consistency of Roles and authorisations product elements in respect of SoD rules
Help Change lead to build & Run test scenario, organizational procedures and user guide when applicable.
Prepare, run/support User Acceptance Tests
Organize, prepare, run/support user training when required with Change leads
Organize, prepare and run cutover and go live activities with Transition leads
Support users after implementation, follow-up Change Requests with Application Support Group (Hypercare periods)
Analyze and report risks
Responsible for handover to operations (HOTO) and Support team (with APS, AMC mostly)
Product specification and documentation(around CyberArk/PAM)
Create, Update & Maintain the documentation of the IAM product, including User Guides and Functional Specifications (What & How)
Proactively assess current product design and suggest improvements to streamline end to end user experience
Model and map roles with business Organisations and processes
Academic Background:
Bachelor's Degree in Computer Science/Information Technology or relevant
ITIL Certified is a plus
CyberArk/PAM certification is a must
Professional experience
5+ years in role management in international organisation
Strong Experience implementing CyberArk/PAM new authorisation, performing roll out
Experience in facilitation, user interviews, user workshops animation, prototyping and user tests organisation
Knowledge and experience in Agile methodologies is a plus
Skills:
Extensive knowledge of PAM/CyberArk
Cyber Security understanding & awareness
Ability to learn/understand authorisation management on other platforms
Communication skills, both written and oral
Ability to communicate & give KT
Facilitation, change management Skills is a plus
Conception & Configurations Skills (authorisation prototyping) to translate requirement in solution
SoD concept and knowledge is a plus
Seniority levelAssociate
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting#J-18808-Ljbffr