We are looking for a Field Service Technician to deliver the desired customer service experience.
The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities: - Provide technical support and service barcode equipments (printer and scanner) at customer site.
- Manage all on-site installation, repair, maintenance and test tasks.
- Diagnose errors or technical problems and determine proper solutions.
- Comprehend customer requirements and make appropriate recommendations /briefings.
- Build positive relationships with customers.
- Produce timely and detailed service reports.
- Propose the Service Contract.
- Do and submit quotation to customers.
- Gather information competitor (Label, ribbon and printer) and old SATO printer model [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-hiredly-x-job-field-service-technician-shah-alam-branch-ref-id-ar] - Candidate must possess at least Diploma / Bachelor's Degree in Electrical / Electronic or equivalent.
- Must be able to work independently with little supervision.
- Strong service orientation.
- Good analytical, troubleshooting and communication skills; both verbally and in writing.
- Possess own transport.
- Preferably male candidate due to on-site duties nature of work to be handle.
- Preferably age from 28 years to 35years old
Built at: 2025-02-17T23:38:58.441Z