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Food And Beverage Director

Food And Beverage Director
Company:

Hilton Hotels & Resorts


Details of the offer

Work Locations

:Hilton Kuala Lumpur Hotel
3 Jalan Stesen Sentral

Kuala Lumpur 50470

Hilton is the global leader in hospitality operating eighteen market leading brands. Malaysia is a key development market for Hilton with five hotels currently operating, expanding to 20 hotels by 2022 and further significant short term pipeline growth including Luxury, Upper Upscale, Upscale and Focused Service hotels across the country.

Hilton Kuala Lumpur is the award winning flagship hotel for Hilton Hotels and Resorts in South East Asia having secured multiple awards such as the World Hotel Awards 2019, World Luxury Hotel Awards 2019, Haute Grandeur Hotels Award 2019, Malaysia Tattler 2019 Best Restaurants and the Tripadvisor Luxury Hotels Award amongst others. Located in the prime area of KL Sentral - the main transportation hub of Kuala Lumpur, this hotel is renowned for luxury and style and outstanding food and beverage and event experiences.

What will I be doing?

A Food and Beverage Director is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

As a Food and Beverage Director, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. You will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage all Food and Beverage Outlet operations

Maintain exceptional levels of customer service

Ensure compliance of brand standards

Recruit, manage, train and develop the Food and Beverage team

Manage guest queries in a timely and efficient manner

Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll

Set departmental targets and objectives, work schedules, budgets, and policies and procedures

Develop menus with other members of Food and Beverage team

Accountable for monthly stock takes

Incentivise team members to maximize sales and revenue

Carry out annual and mid-year appraisals with Managers under your responsibility

Evaluate guest satisfaction levels with a focus on continuous improvement

Ensure communication meetings are conducted and post-meeting minutes generated

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Food and Beverage Director, serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Management and/or supervisory Food and Beverage experience

Able to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Excellent grooming standards

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Degree in relevant area

Passion for delivering exceptional levels of guest service

Knowledge of Japanese, Chinese, Western & Fine Dinning Sequence of service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Schedule

: Full-time

Brand : Hilton Hotels & Resorts

Shift

: Full Availability

Job Level

: Director

Job

: Food and Beverage


Source: Grabsjobs_Co

Job Function:

Requirements

Food And Beverage Director
Company:

Hilton Hotels & Resorts


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