General Manager (Well Known F&B)

This job is for a General Manager in a well-known food and beverage company.
You might like this job because you'll enhance customer experiences, build a great team, manage finances, and lead exciting new store openings.
ResponsibilitiesDevelop and implement systems that enhance customer satisfaction in all outlets.
Oversee food preparation, ensuring adherence to SOPs for quality and consistency.
Maintain high standards of cleanliness, meal availability, and scheduling.
Ensure swift, friendly, and hygienic service.
Address and minimize issues such as order mix-ups, cancellations, foreign objects, and meal unavailability.
Recruit, train, and develop managers, area managers, and outlet crew to create a cohesive and efficient workforce.
Establish a training academy and implement ongoing training initiatives.
Set up incentive structures, reporting lines, and processes to reward performance.
Address underperformance promptly to maintain a high standard of operations.
Manage the P&L of outlets.
Drive revenue through excellent service and local store marketing.
Optimize labor costs and reduce overhead expenses in logistics, management, and waste.
Lead the rollout and operational launch of new outlets and Joint Ventures (e.g., Drive-Through, Container Outlet).
Job RequirementsOperational Expertise: Highly organized, structured, and attentive to detail, with a hands-on approach to managing operations.
Leadership & Team Building: Infectious enthusiasm with a strong ability to motivate, train, and set high standards for the team.
Adaptability: Calm under pressure, open to change, and quick to execute improvements based on feedback.
Results-Driven: Aggressive in pursuing goals, focused on execution, and proactive in solving problems to meet and exceed targets.
Customer-Centric Mindset: Committed to enhancing the customer experience through innovative solutions and efficient service.
Candidates from Food & Beverage industry with managing 10+ outlets experience is highly preferred.#J-18808-Ljbffr