- Humility, a positive can-do attitude and personal initiative
- 7+ years in a Product Leadership role at a product-centric technology company (preferably a SaaS product)
- Deep understanding of technology, including an ability to collaborate with engineering leaders and steer roadmaps for complex products
- Experience working directly with cross-functional leadership and executive teams to collaboratively drive product direction
- Strong communication skills and high levels of empathy; capable to build a strong connection with internal cross function teams as well as potential and existing customers
- Extremely high standards, attention to detail, and a drive for continuous improvement, while also being able to ship product fast and iteratively
- Highly analytical, data-driven thinking that leads the company and product organisation to focus on outcomes that inflect the trajectory of StoreHub
- Excellent command of written and spoken English
Responsibilities
- Product Vision and Strategy
- Develop StoreHub into a multi product organisation, and be the key driver of planning, strategy, and product innovation
- Research and understand customer requirements, competitive offerings, and other opportunities
- Ability to use data, your experience, and product instincts to identify the best areas to focus on
- Spend time understanding the changing marketplace and the areas where we can help our customers in order to build our product roadmap
- Present the product vision and roadmap to customers, prospects, employees, and stakeholders
- Tactical Execution
- Lead the product and design team to drive high-quality execution of the product roadmap and vision
- Partner with the engineering team to deliver against our product priorities and set frequent, near-term milestone releases, drive the company towards them, and measure their impact.
- Go-to-Market
- Collaborate with engineering, marketing, operations, sales, and other internal teams at StoreHub to coordinate significant product launches and deliver compelling product experiences for thousands of customers across Southeast Asia
- Team Building
- Be a phenomenal communicator, coach, and mentor
- Develop the product team to be data driven, empathetic, and high performing to drive the StoreHub platform and product vision
- Product Practice and Culture
- Define and formalise the product ways of working at StoreHub
- Implement new practices and processes to ensure delivery of exceptional customer experiences
- Lifecycle Management
- Work closely with the Product team to regularly analyse and communicate the product’s performance
- Interpret the feedback and take steps to ensure that the product meets its performance targets
- Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
- Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.
- Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.
- Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. This helps us make more informed decisions and get more precise outcomes.
- It’s the Impact that counts. We recognise that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work and long hours are not how we measure or talk about a person’s contribution.
We do have all the other cool perks too:
- Fully stocked fridge and pantry - ice-cream, snacks, and more yums
- Free Season Parking - no more roadside headaches
- Medical and Dental Outpatient Visits + Medical Insurance
- Apple Macbooks for everyone
- Learning Budget - for courses, books, and levelling up
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