Description
Our client is one of the largest automotive components manufacturing companies in the world, with a strong presence in SEA / Oceana regions and with significant franchise brands in Malaysia, together we are searching for a talented Head of Retail professional with strong marketing and sales background.
Key Expected Achievements
Develop, implement and update the :
Product and service offer
Franchisee business case
Franchisor business case
Implement the franchise referential and provide recommended changes.
Develop and update the Franchise AVS roadmap and coordinate its implementation
Obtain the annual collection (franchise) fees
Implement Group ERP solution (Master Application Retail Solution) including all interfaces for the Points-of-Sale
Main Activities
Ensures the local implementation of and enhance the usage by the Franchisees
Updates the standard Franchise legal contract and validates the country adaptations
Ensure the adaptation and the implementation of the official Franchise in Malaysia
Validates Malaysia product/service offer evolution within core Franchise model
Develop partnerships with suppliers to sustain the Franchise business
Proposes implements and validates Malaysia franchise deployment roadmap plan
Builds and implements the Malaysia Franchise Flash Report
Builds Malaysia PA
Shares country best practices with the Franchise Manager’s network
Validates country fees level, country collection mechanisms, and their evolutions
Lead the development of the necessary tool and package to recruit new Franchisees
Ensure the development of a new offer to expand the Franchise: fleet/connect/express…
Define the work instruction of Franchise Consultant team with the support of JV
Ensure that training and coaching are in place, monitor and enhance their work efficiency.
Ensure the organization of expert committee meetings, national convention, and regional meetings.
Organize the governance of the Franchise and coordinate the activities and the communication with other departments of the Malaysia Commercial organization (DDM, Salesforce, MKT, SPTM, RAC…)
Participate in the Malaysia Distribution Committee, Malaysia PILCO, Malaysia TCEA management meeting.
Specific Competencies Required
Industry Environment
Marketing Intelligence
Marketing Strategy and Leadership
Products / Services Lifecycle Management
Pricing and Value Creation
Customer Experience Management
Channel Management
Marketing Operations
Legal / Juridique
Commercial Policy
Sales and Negotiation Techniques
If you believe that you can take on this challenging senior position with a truly multinational company please send us your updated resume to
click for email
or simply submit your application below and we will contact you for a confidential conversation regarding the position.
