Housekeeping Assistant

**Duties and Responsibilities**:- To report duty punctually, wearing hotel uniform with name tag intact, and maintaining a high standard of personal appearance and hygiene at all times.- Responsible to maintain hotel cleanliness, sanitation, and organization of assigned work areas.- To adhere to Housekeeping procedures (SOP) for all tasks specified at any one time.- Prepare the room for cleaning based on assignments given by Housekeeping Supervisor daily, for in-house and departure rooms for the new arrival.- Responsible to clean guest rooms and public areas efficiently and properly, to ensure no complaints from hotel guests.- Responsible for replenishment of guest room amenities according to Housekeeping procedure (SOP).- Deliver and retrieve items on loan to guests e.g. iron and ironing boards, extra bed, prayer mat, etc. with a proper recording.- Responsible to collect and deliver guest laundry to the room according to Housekeeping procedure (SOP).- Ensure security of guest rooms and privacy of guests, to report to Assistant Housekeeping Manager for any unusual items or activities found in guest rooms or at common areas.- Perform rotation cleaning weekly duties (e.g. vacuum corridor carpets, room and public area spring cleaning, super cleaning, etc.) as required.- Anticipate guests' needs, respond promptly, and acknowledge all guests. To maintain positive guest relations always.- Be familiar with hotel products and services, to respond to guest inquiries professionally and accurately.- Attends to guest calls, guest requests, or guest complaints in the area assigned to him/her.- Authorize to enter guestrooms for cleaning and providing turn-down services as per requirement. Ensure the room entrance doors are closed properly before leaving the room.- To update the status of rooms cleaned on the assignment sheet for further room inspection by Assistant Housekeeping Manager.- Return and restock cart or maid trolley at the end of shift.- In general, perform any other duties that might be assigned by Housekeeping Supervisor or managers.**Salary**: RM1,400.00 - RM1,800.00 per month**Benefits**:- Meal allowance- Opportunities for promotion- Professional developmentSchedule:- Rotational shiftSupplemental Pay:- Attendance bonus- Overtime pay- Performance bonus- Tips**Experience**:- Housekeeping: 1 year (preferred)