Implementation Analyst - Derivative Processing

Job Highlights Continuous Learning curve. Global Industry exposure in investment Banking.
Good Benefits as per global standard
Job Description
Department overview:
MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets.
MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation.

Position summary

You will be a key member of MarkitSERV Foreign Exchange Operations team and will be responsible for end-to-end implementation of FX services

Key responsibilities include

? Gather client requirements and tailor solution to their needs
? Configure the product as per clients? requirements and support the client through UAT till live in production
? Collaborating with multiple internal teams like Sales, Client Management, Product and Application Support teams to deliver customized solutions to meet client?s risk booking requirements
? Manage multiple client projects simultaneously and efficiently maintaining accountability to all stakeholders
? Work on initiatives around proactive application health monitoring and reporting

Business competencies

? University graduate preferred
? Experience between 1 to 3 years financial services experience or an equivalent combination of education and experience from which comparable knowledge can be acquired
? Knowledge on XML, XSLT, FIX preferred
? Previous experience working with software systems and technology is preferable
? Ability to work in fast paced environment with client orientation

Personal competencies

? Very strong customer service and problem-solving skills
? Focused on Operational Control and Data Security
? Candidates should be able to demonstrate a resourceful and collaborative approach to problem solving, as well as the ability to handle difficult conversations with clients.
? Able to work independently with minimal supervision
? Excellent interpersonal, written and verbal communication skills
? Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients