Inside Sales Support Executive

PRE-SALES


-Handling and reply social media FB, Google, TnG leads if applicable


-Daily social media leads status updates


-Update SME, Matrade Company list for EDM and Cold Call


-Handling call-in/walk-in customer inquiries on products, how to order, and how to be a subscriber referrer


-Manage promo or EDM content, managing the leads and follow-up
SALES


-Filing and upkeeps on record includes IC copy and SSM, etc for online/offline orders


-Issue MANUAL e-mandate for online customer


-Check and update Curlec - Online payment status


-Issue Dropbox sign - e-agreement for OFFLINE order ONLY


-Check and update WP-Admin for Online order under Processing - successful order


-Updates all sales confirmation paper work from customer like PO, PI, signed quotation


-Smart Credit Assist submission, checking and follow up


-Managing website admin / online/ offline platform order and fulfilment coordination jobs
POST-SALES


-Update order to Sales Connect or Caction system or website admin dashboard


-Check and update order delivery status for customer


-Issue OS ticket for customer when customer informed technical issues and need assistance in ticket creation


-Complete documents, filling for ALL ONLINE and OFFLINE order


-Others relates sales support task

(Apply now at
; Requirements:-


-Diploma or Bachelor's degree in Marketing, Business or a related field.


-Proven work experience as a Sales and Marketing Executive will be an advantage.


-Knowledge of modern marketing techniques or Customer Service will be an advantage


-High-level communication and networking skills.


-A passion for sales.


-Good simple task/project management skills.


-Excellent interpersonal skills.


-Ability to work well under pressure.