Integration Operations Executive

Details of the offer

Our Journey ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.
\n Your Adventure AheadOnboard new merchants onto the ShopBack platform.Manage relationships with external merchants and networks, including participating in negotiations together with the Business Development team.Analyse data to ensure accuracy in order and transaction information.Work collaboratively across the organisation with Engineering, Customer Service, Marketing and Business Development teams to optimize and scale current processes. Implement new initiatives to enhance the tracking reliability of ShopBack merchants.Work with the Customer Service team to problem-solve merchant related issues such as untracked orders and proactively implement solutions to prevent future recurrences. Essentials to succeedBachelor Degree or fresh graduate (experience in the e-commerce industry is a plus).Good track record with setting up processes and improving productivity.Excellent with Microsoft Excel functions.Highly motivated problem solver able to identify issues and provide solutions in a fast paced startup environment.Excellent verbal and written communication skills.Strong attention to detail.
\nShopBackers' DNA Grit - We tackle all challenges head-on, working together to solve problems and achieve success. Hunger - We value hard work, and having relentless drive. Speed - We move fast and have a bias for action, all to deliver maximum impact. Impact - We focus on results, always aiming for the best possible outcomes and timelines. Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles. Exclusively for ShopBackers Career progression paths and opportunities to take on greater challenges that help you realise your ambitions. Be part of a winning team on a journey to global scale. Competitive compensation based on your performance. Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day. Flow Day Thursday (1-day a week, optional to work from home or office)


Nominal Salary: To be agreed

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