Company Description
About Us
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 15,300 trained professionals in a worldwide network of over 331 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.
At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
Job Description
Role
To drive enablers to make the sales force as productive, efficient and effective as possible, in order to achieve company objectives and goals.
Orchestrate, achieve and secure new customer revenue consistently for district office and Expeditors network.
To collaborate closely with District Sales Manager.
Responsibilities and Job Scope
Provide rates and pricing support.
Timely update in CRM (Customer Relationship Management system), and ensure data integrity measurements are met for the branch.
Prospecting new customers, perform cold calls, schedule meetings with customers to secure and close business.
Manage an assigned territory and Demonstrate extensive knowledge of potential customers and competitors in this area.
Assist in creating and maintaining Customer’s SOPs and ensure full ownership of tactical responsibilities by operation and customer service teams.
To initiate and support the Transition and Implementation process for new customers and ensure proper hand-overs. Which include supporting AR (accounts receivable) collection.
Deliver and co-ordinate bid response information requested by the local sales team or Expeditors network.
Local market outreach.
Manage weekly/monthly reports/meetings on delivery of: Sales team results, KPIs, sales meetings, company visitors and their schedules to the District Sales Manager.
Deliver qualified sales leads to the sales team.
Utilize corporate approved templates and Create customer-focused Power-point presentations from various marketing material; work with Global Marketing and Communications team at CHQ for customized content when needed.
Leverage and implement Expeditors reporting tools and value add solutions internally and externally with all selected customers.
Organize customer / sales focused events to drive existing and new customer engagement.
Ensure updated marketing materials are accessible to sales team.
Manage pre-sale engagement for sales team.
Take on additional assignment, as required, in support of company needs.
Benefits and Dress Code
Annual leaves
Medical and Dental benefits and Personal Accident Insurance
Employee Stock Purchase Plan
Employee Provident Fund
Trainings and development sessions. (by Expeditors own team of Trainers)
Career advancement with unlimited opportunities
Formal attire (Shirt and tie a mandatory for men)
Working Hours
Mondays to Fridays - 8:30am to 6:00pm
Qualifications
Qualifications, Knowledge and Desired Skill-Sets
Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Marketing, Logistics/Transportation, Maritime studies or equivalent.
Fresh graduates are encouraged to apply.
MS Office operating knowledge
Ability to perform and meet KPI requirements
Ability to meet tight deadlines
Mandatory for candidate to possess proficiency in both oral and written of the English language
Strong analytical, problem solving, organizational, presentation and interpersonal skills
Sense of urgency for goal achievement
Ability to work productively both individually and in a team environment
Strong rapport and relationship building focused.
Timeliness and accountability for results
Additional Information
PEOPLE
Strong culture of exceptional customer service
Training programs focused on building knowledge, desk side training and compliance
Native understanding of the local language and culture enables effective engagement with customers, service providers and regulatory agencies
Performance and execution based on compensation program drives strong ownership ethic
GLOBAL NETWORK
300+ wholly owned, fully integrated offices globally
Organic company growth creates highly trained employees with industry knowledge
FINANCIAL STABILITY
Our Solid financial position is one of the best in the industry. We have no long term debt and we are not for sale
Proven record of maintaining personnel during economic downturns preserves customer service and performance
CULTURE OF COMPLIANCE
Protect our Company, People and Customers
Work accordance with Company culture, standards, policy and all applicable laws
Prevent enterprise risk and protect our Company and customers
Participate in customs and other government agency pilot programs
INNOVATION
Systems
In-house development provides freedom to determine development roadmap
Advanced Solution Design
Dedicated global team focused on optimizing distribution networks, transportation flows, inventories and business processes
Developing New Capabilities
Strong industry, customer and regulatory outreach initiatives
Constant enhancement of capabilities within core services
Culture of Innovation
Employee empowerment and incentive for new ideas
Active collaboration across business groups at all levels
Training beyond one's current job function, within and across domains
HEALTH AND SAFETY
Expeditors' most important asset is our employees
Keeping our employees safe promotes operational excellence and quality customer service
All Expeditors locations are meet with Expeditors Safety Standards and all applicable local and national workplace safety regulations
I'm interestedPrivacy Policy
