Rentokil Initial is an international business services company employing over 36,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on careers.rentokil-initial.com Rentokil Initial has been the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 branches nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us. We are looking for a motivated, dynamic IT Executive to join our team. An exciting position for those interested with exposure system administration, system implementation and user support. To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full training, with hands on assistance from IT Team. In this role you will be responsible for: This position will report to the Country IT Manager. This position will be responsible to ensure the smooth running of existing IT/IS systems, compliance with Group and Local IT policies, successful implementation and upgrade of new systems, and provide IT support to users. Incumbent will be required to travel within Malaysia for IT support, system implementation and training. Provide 1st and/or 2nd level support to all users. Assist in setup, configure, maintain, troubleshoot and resolve any issues related to IT hardware, network and system (Include but not limited to Printers, Local Servers, Firewall, Router, Computer, Smartphone & Application Systems). Assist in user accounts administration. Assist in asset and inventory management of IT related hardware and software purchased. Support and coordinate the implementation/upgrade of business application systems. Conduct IT training for internal employees as needed. Manage day-to-day end user IT support. Additional duties as assigned. Requirements The ideal candidate will possess: Diploma/Degree in Information Technology or related, with at least 2 years relevant working experience in system administration, system implementation and user support. Working knowledge in the following is required Windows Server 2012/2016 Windows 10 Microsoft Office Product Suites Network Devices (Firewalls, Routers, WIFI, VPN) Working knowledge in the following will be an added advantage: VMware ESX environment VMware Workspace One SQL Database and Reporting Google Workspace (G Suite) Web-based system programming experience (JavaScript, HTML, ASP.net) Telephony and Call Centre Mobile and social media technologies IT Security serviceNow Good communication & analytical skills. Team player who is able to work independently Committed and responsible team player with a pleasant personality. Traveling within Malaysia is required. Employment of foreigners are subject to the local authorities approval and subject to their own visa application Highly Desirable: Excellent attention to detail and negotiation skills Ability to do multitasking job Versatility to build rapport with people at all levels Excellent in both spoken and written English. Multi-lingual – Bahasa Malaysia. Ability to converse in Mandarin and Cantonese will be an added advantage Commercially focussed acumen Benefits Rewards and Benefits: Attractive base salary Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident Out-patient & Specialist Coverage Dental & Optical Coverage Additional Retirement benefits Staff Purchase Plans You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full training, with hands on assistance from the IT team. So, what are you waiting for? Come, let’s join our team by APPLYING NOW Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.' Address: Rentokil Initial (M) Sdn. Bhd., Unit 8-1, Level 8, Tower 8, UOA Business Park, No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan
