It Manager

This job is an IT Manager for a fun theme park!
You might like this job because you'll shape tech experiences for guests, protect data, and lead a team, all while ensuring everything runs smoothly for maximum enjoyment.
ResponsibilitiesOversee the maintenance, security, and efficiency of the park's IT systems, networks, and data centers.
Ensure smooth integration of ticketing systems, customer relationship management (CRM), point-of-sale (POS), and ride control technologies.
Implement and manage robust cybersecurity measures to protect customer data and park operations from potential threats.
Monitor and maintain all hardware and software systems, ensuring timely upgrades and troubleshooting any issues.
Leverage technology to improve the visitor experience, including mobile applications, digital kiosks, and virtual queuing systems.
Utilize data analytics tools to track visitor trends, optimize operations, and provide strategic insights.
Manage relationships with IT vendors, negotiate contracts, and oversee IT budgets to ensure cost-effective solutions.
Lead the IT support team in providing prompt assistance to staff and guests regarding technical issues.
Stay updated on emerging technologies and recommend innovative solutions to enhance operational efficiency and guest satisfaction.
Job RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
A master's degree is a plus.
5+ years of experiencein IT management, preferably in the theme park, hospitality, or entertainment sector.
Fluent inChinese(Mandarin or other dialects), Bahasa Melayu and English.
Strong knowledge of network administration, cloud computing, cybersecurity, and enterprise software solutions.
Experience with ticketing systems, POS systems, and IoT technologies in entertainment venues.
Excellent problem-solving, leadership, and communication skills.
Ability to manage multiple projects in a fast-paced environment.
Proficiency in ITIL, Agile methodologies, and project management tools.
SkillsCyber Security
Information Technology
Cloud Computing
Company BenefitsStaff Meal and parking provided.
Annual Leave and Medical Leave for your well-being.
Incentives, commission, and Performance Bonus for task achievements.
Career progression opportunities in a fast-paced working environment.
In-house and on-job training, and uniforms provided.
Medical coverage for employee health.#J-18808-Ljbffr