It Specialist - Pega

Description

Toprovide Pega application support, defect fixing and minor enhancement for applicationsused in the bank.

PerformLevel 2 and 3 of production support

To perform problem investigation – problem identification, root cause analysis, solution definition, development and implementation.

To understand the system design and provide impact analysis to any changes.

To perform enhancement and defect fixing at Pega code level.

To manage system risks and conjure improvements to mitigate and manage risks

To work closely with users to understand their needs & issues.

Qualifications

5+ years of general IT application support

3+ years of Pega application development, production support, and maintenance is required.

Experience with Pega application, framework, and BPM tool design and support, including supporting applications in the Banking Industry

Pega knowledge on Pega CMF, HCIF/HCIS, CPM-HC, Pega Call (CTI), and UI’s in PRPC

General experience with all aspects of SDLC including requirements analysis, design, design reviews, software development, software testing, design and coding peer review, operational roll-out and application maintenance

Experience providing support for Pega applications due to having been a hands-on builder of the Pega system in production

Knowledge on Weblogic, Windows Server, and MS SQL database.

24 x 7 offsite standby support on rotational basis.

Pleasant personality with good communication and interpersonal skills.

Proactive and team player.

Able to work with cross border colleagues.

A choice to work in Kuala Lumpur or Cyberjaya.