Key Account Executive (Pahang)

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.Job Descriptions:Retain and grow the network of assigned accounts through achieving partner’s needs and identifying opportunitiesAcquire new Ninja Point partner relationships with potential clients across the assigned territoryAssist accounts with operational issuesReview and monitor performance of assigned accounts to adhere to QA standardsEstablish and maintain partnership with assigned accounts through anticipating their needs, providing solutioning and value-added servicesLead commercial negotiation with accountsKeep track and record any emerging issues related to partners, Ninja Van and clients, and assist to expedite to solve the issue accordingly.Resolve any issues and problems faced by customers and deal with complaints to maintain trustRequirements:At least a Diploma in any fieldCustomer orientedCommercial-driven mindsetGood communication skillsMust be good in negotiation skillsHighly independence workEnable to work with high pressure situationProblem solving skillAt least 1 year of sales experience is preferred. Fresh grads are also encouraged to applyPossess own transportWill be based at Bandar Indera Mahkota, Kuantan