Key Account Manager – Fleet Solution

Key Account Manager – Fleet Solution

Continental Ag

Key Account Manager – Fleet Solution

Details of the offer

Description Successful integrate the products (tangibles such as tyres, CPC) and services (intangbles such as digital solution, 360) as a package, penetration to the fleets customer, development of business and eventually ensure profitable and sustainable business growth in long and short term.

Sales Function:
1- Achieve sales target in line with organization Business Plan
2- All accounts - business development & market penetration with service (incl Conti360) & solution packages (understanding gaps and propose solutions to customers).
3- Work with internal stakeholders to ensure new activities/projects supporting the overall sales and strategies
4- Build and maintain professional rapports with all customers; to present Continental as the Service & Solutions Provider
5- Manage customers' order and ensure customer satisfaction.
6- Ensure all challenges and risk are mitigated respectfully.

1- Realistic goals and target setting for the team, support with business plan and guide them to achieve the overall objectives.
2- Identify opportunity and suggest strategy to management to ensure positive development of business.
3- Support and contribute to inter-departmental strategies and sales actions.
4- Manage given projects with quality and update timely.
5- Support and positive contribution for preparation of departmental budget, forecast, period expenses.

Report and management:
1- Timely submission of monthly forecast and regular update with team and management.
2- Analyse situational development of business, monitor and ensure team activities to catch up of business.
3- Timely reporting of market trends and competitors activities.
4- Ensure customer AR performance, credit and dispute management.
5- Manage period expenses of the team.
6- Ensure compliance to company processes and policies.

Leading team to:
1- ensure their capability to provide basic technical training and consultation to customers and first level of complaints handling.
2- support trade marketing and sales action execution.
3- execute roll out of IT system (COC, OCH…) to customers.
4- support for BI activities (market info, competition activities, etc.)
5- participate in necessary trade events.

People Management:
1- Lead the team; plan and manage team activities.
2- As a role model; timely develop, coach, consult and mentor the team.
3- Manage team performances and implement measures for improvements.
4- Ensure regular communication and team work among team members.
5- Fair evaluation, manage low performer; plan, organize (together with HR) competency mapping and necessary training.
6- Responsible for proper hiring, plan and suggest for self-development.

Solutions Business Management:
1- Value selling; prepare customised business case (with controlling) that generate value; Interface with Fleet owners and Decision makers
2- Conduct deep business analysis covering scrapped yard analysis, CPC value creation, inculcate lifecycle concept, value add services (PPMo, advance technical training), professional business proposition and corporate presentation to fleets customers.
3- Capability to execution and strong team management.
4- Capability to execute Total Tyre Management
5- Full management and control of breakdown services.

• Bachelor degree or Diploma in Sales / Marketing, engineering
• 3-5 years experience in Automotive Industry specializing technical sales is prefered
• Able to provide technical service to internal and external customers and business partners
• Experience working in multicultural teams, able to travel on business trips

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation. In 2018, Continental generated preliminary sales of around €44.4 billion and currently employs around 244,000 people in 61 countries and markets.

Source: Bebee2




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