L2 Core & Cards Support Engineer (Jboss, WebLogic), GIPSLocation: Kuala Lumpur, Wilayah Persekutuan, MY, 59200
Company: UOB Innovation Hub 2 Sdn.
Bhd.
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America.
In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years.
Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed.
This means we always strive to do what is right, build for the future, work as one team and pursue long-term success.
UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
About the DepartmentTheTechnology and Operationsfunction is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services.
We work closely together to harness the power of technology to support our physical and digital banking services and operations.
Job ResponsibilitiesProvide application support to various business users.
Attend to business queries and business requests promptly.
Follow through the business requests to a proper closure.
Work on timely resolution for reported incidents to meet service level targets.
Perform root cause analysis to identify permanent solutions to prevent recurring incidents.
Ensure all incidents and problems are proactively managed, prioritizing numerous issues of varying severity.
Collaborate with the development team in identifying resolutions and transitioning releases into production.
Adopt standard Incident and Problem Management workflow and processes.
Participate in DR/BCM activities or infrastructure related upgrades.
Responsible for capacity management; monitor & analyze performance and capacity data.
Undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed.
Job RequirementsFamiliar with basic Unix/Linux commands.
Knowledge of Unix/Linux shell scripting.
Familiar with SQL and experience with Oracle DB.
Knowledge of Java and application servers (Jboss, WebLogic, etc.).
Knowledge of web servers (Apache, Nginx, etc.).
Knowledge of Load Balancer, VM, Network, Storage, OpenShift, Micro Services is a plus.
Strong communication skills.
Excellent spoken and written English communication skills.
Willing to work on shifts.
Be a part of UOB FamilyUOB is an equal opportunity employer.
UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.
All employment decisions at UOB are based on business needs, job requirements and qualifications.#J-18808-Ljbffr