ResponsibilitiesExcellent problem-solving skills and attention to detail.
Understand and perform technical investigation and diagnosis.
Ensure that system improvements are successfully implemented.
Provide technical support to end users as required.
Able to guide and support Senior/Junior Analysts to solve project technical challenges.
Technically strong to investigate, diagnose, develop, or oversee the development of PowerApps and Power BI reports to improve existing solution apps.
RequirementsExperiences:3+ years working experience as BAU L2 Support for Power Apps (especially MDA) & Power Automate.
Extensive experience in the Microsoft Power Platform MS PowerApps, Flow, and Power BI (good to have).
A clear understanding of PowerApps formulas and development methods.
Strong foundational knowledge of Office 365 platform including Exchange, Intune, Azure AD, and Azure ecosystem.
Strong teamwork skills and attention to detail.
Experience in DevOps tools such as MS Azure DevOps will be advantageous.
Practical Skills/Abilities:Able to communicate well in English.
SLA familiarity and performance-driven work culture.
Experience in customer service, leadership, and business support will be advantageous.
Presentation skills with a high degree of comfort with both large and small audiences.
Resourceful, independent, and result-oriented.
A good team player and keen to learn.
Possess personal attributes such as hard-working attitude, interpersonal skills, professional integrity, and initiative.
Keen to learn, a team player, and have a good working attitude.
Would be advantageous to have Microsoft Certification:PL100/PL 400/ PL 900#J-18808-Ljbffr
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