Manager Cash & Cheques : 0000E755 Description Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within HSBC Technology and Services, Global Service Delivery is a business-aligned, customer-servicing organisation with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level.
We are now inviting qualified individuals to join this team as the Manager Cash & Cheque.
Principal responsibilities
- Lead the planning, management and implementation of the bank’s (HBMY and HBMS) Cash Management and Self Service Terminal strategies, in line with the Bank’s Revolving Operating Plan (ROP), overall direction and business objectives to attain high productivity, prudent cost management and process efficiency.
- Lead the Branch Support Services Team for Call Back confirmation on Foreign External Account (FEA) on Purpose of Payment as per Central Bank requirement. Ensure meeting of SLA for cheque return and Central Bank reporting on Balance of Payment for FEA transactions.
- Lead the Cheque Clearing Team for Cashiers Order/Foreign Currency Demand Draft issuance, Clean Bills Receivable Process, Inward Return/Late Return from Collecting Bank.
- Managing Bank Negara Reporting for Cheque Dashboard.
- To drive the implementation of regulatory and Global Standards.
- Key liaison and coordinator for Cash & Cheques with RBWM, CS Support, SwD and SFR team on initiatives and related projects that aim at reviewing, improving processes relating to Cash Management and Self Service Terminals.
- Key liaison and coordinator for Cash & Cheques with Bank Negara Malaysia (BNM), The Association of Banks in Malaysia (ABM), The Association of Islamic Banks in Malaysia (IBM), Paynet for Shared ATM Network (MEPs SAN) on initiatives and related projects that aim at reviewing, improving processes, combating risks that relates to Cash Management and Self Service Terminals.
- Key liaison and coordinator for Cash & Cheques with Business Partners on SLAs.
- Key liaison and coordinator for Cash & Cheques with vendors on SLAs.
- Support the bank in processing customer request for Electronic Share Application (ESA) service on new Initial Public Order (IPO) by Malaysia Issuing House and Equinity Services.
- Managing Bank Negara Reporting for Cheque Dashboard.
- BCP Coordinator for Cash & Cheque.
- To provide governance and oversight of work done at GSC Cyberjaya.
Qualifications
Requirements
- Possess a minimum Degree qualification with relevant work experience;
- It would be advantageous, if you possess knowledge of Cash Management and Self Service Terminal strategies.
- Possess a pleasant and approachable personality;
- Strong team player, organised, analytical and meticulous, with a keen eye for detail and the ability to multi-task;
- An effective team player with excellent interpersonal and communication skills, adaptability and professionalism;
- Able to cope with fast pace environment, pressure and tight deadlines;
- Able to work independently and manage a team.
You’ll achieve more when you join HSBC.
www.hsbc.com.my/careers
HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank Malaysia Bhd.
Job Field
: Operations
Primary Location
: Asia Pacific-Malaysia-Federal Territory of Kuala Lumpur-Kuala Lumpur
Schedule
: Full-time Shift
: Day Job
Type of Vacancy : Country vacancy
Job Posting
: 19-Feb-2020, 15:02:04 Unposting Date
: 26-Feb-2020, 15:59:00
