Overview of Job
Neo is a full-service digital media agency and a fully integrated division of the WPP Group, the world’s largest advertising company. With more than 800 employees across 40 worldwide offices Neo puts performance, innovation and accountability at the heart of every client engagement.
Based in Malaysia the Account Manager is an integral position within the affiliate marketing function for Neo, working across clients and affiliates to drive successful campaigns in Asia Pacific. The candidate will be responsible for managing different markets independently and in a team for our global brands across the whole of Asia. The individual will work closely with the Affiliate Director from both an operational and strategic standpoint. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients from their existing knowledge in the affiliate space in Asia.
Neo is a full-service digital media agency and a fully integrated division of the WPP Group, the world’s largest advertising company. With more than 800 employees across 40 worldwide offices Neo puts performance, innovation and accountability at the heart of every client engagement.
3 BEST THINGS ABOUT THE JOB:
Being part of a very supportive and understanding team that collaborate to achieve goals together.
Working with some of the most renowned global brands and gaining an understanding and insights into the APAC marketplace as a whole.
Working in an organization that really appreciates its staff and goes above and beyond with training, duty of care, healthcare etc
MEASURES OF SUCCES – 3 MONTHS:
Begin to develop deep client relationships with the key day-to-day contacts and Identifies new opportunities to increase acquisitions.
Ensures affiliate strategy is market leading & provide market insights.
Have a clear understanding of the day-to-day implementation and reporting tools utilized by the team.
MEASURES OF SUCCES – 6 MONTHS:
Leads quarterly reviews and project plans for your market
Assists in development of affiliate strategy and ensures the delivery of all aspects of the affiliate strategy
Maintains a healthy relationship with affiliate partners and affiliate implementation team
Leads affiliate aspect on brief responses
Leads affiliate vetting process
Offer management
Negotiating tactical campaigns with affiliates
Be involved with annual negotiations in order to maximize client sponsorship investment
MEASURES OF SUCCES – 12 MONTHS:
Lead client relationships, ensuring that client servicing is first class
Part of the training & development process for junior team members
Ensure the clients are kept up to date of affiliate media landscape, providing necessary media information and updates, competitor reports, etc.
Accountabilities:
Act as an Account Manager on multiple blue-chip clients within Neo’s regional Affiliate Marketing team
Develop relationships with stakeholders within clients and large affiliate partners.
Have an analytical approach, where the team uses detailed reporting and performance metrics to draw insight and make strategic recommendations to clients to optimize their affiliate program
Identify and recommend new opportunities to grow the business and increase efficiency for clients
Responsibility for financial management from an external perspective, monitoring client budget and spend
Educate partners unfamiliar with affiliate to enable them to work with our clients
Pro-actively approach and recruit new publisher partners
Build and deliver strategy alongside the client and Affiliate Director
Compiling and presenting results to the client
Meet and host affiliate partner events
Skills:
Analytical and numerate, with strong communication skills. The candidate must be comfortable presenting to large groups of people and senior clients
In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed
Strong new business and performance delivery track record
Commercial awareness and proficiency in managing client scopes and profitability
Strong time management and organizational skills
Seeks ownership and readily accepts accountability
Familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance
Proven ability to develop strong internal and external business relationships
REQUIREMENTS:
Educated to university degree level
Must be fluent in English and any of local languages
A minimum of 2 years digital marketing experience with 1 of these in an affiliate marketing focused role is preferable
Experience of working within Asia
About Mindshare
We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team –
#teammindshare
. We believe that in today’s world, everything begins and ends in media. We aim to be our clients’ lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career.
Mindshare APAC has won 500 awards in the last year alone, including “Agency Network of the Year 2017” by both the MMA SMARTIES™ and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world’s leading communications services group.
To learn more about Mindshare and our philosophy of Original Thinking, visit us at
www.mindshareworld.com
and follow us on Twitter
@mindshare
and
facebook.com/mindshareapac
and
linkedin.com/company/mindshare
.
About Malaysia
GroupM Malaysia is situated in the prime location of Mutiara Damansara, Petaling Jaya. Malaysia is a multi-racial and multicultural country, there is a strong “Muhibbah” culture and the office environment is full of “Semangat” as half of our talent are below the age of 30.
You can expect diversity, strong collaboration and a fun yet dynamic environment here! With endless growth opportunities for marketing, media and branding professionals, we provide the support to enable ambitions to come to life. If you are looking for an exciting and challenging career in media, there is no better place to be in than Malaysia.
GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
