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Mys Ctsm Pg - Customer Service Rep 5

Mys Ctsm Pg - Customer Service Rep 5
Company:

Citigroup


Details of the offer

"The Cash and Trade Proc Rep 5 is an entry level role responsible for Investigation basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash investigation tasks, by providing processing assistance for assigned projects. Responsibilities: Perform cash Payment investigation , such as client inquiries , Financial institution inquiries, and internal operation inquires. Provide processing assistance for investigating payments & receivables such as cross boarder fund transfer, RTGS , GIRO & Faster payment Communicate resolutions to clients Participate in compliance related activities and fraud case investigation. Assist with cash & trade operational project needs Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Demonstrated basic experience in cash management processing and transaction services Proficiency with Microsoft Office tools and data entry skills Education: Bachelor's degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. This is the hiring to handle Taiwan and Hong Kong client and require candidate able to read Chinese. ------------------------------------------------- Job Family Group: Customer Service ------------------------------------------------- Job Family: Institutional Customer Service ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries (""Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the "" EEO is the Law "" poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity."


Source: Bebee2

Job Function:

Requirements


Knowledges:
Mys Ctsm Pg - Customer Service Rep 5
Company:

Citigroup


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