Operations Assistant (12 Months Contract)

Company Description SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Job Description

- To manage and retain minimum 95% of renewal certification/yearly budget.
- Ensure all recertification sales proposal are prepared and quoted in a timely manner. This is inclusive but does not limited to ISO Scheme, forestry, biofuel and/or Foreign Accreditation medical devices job.
- To support and ensure renewal audit is carried out minimum 2 months/60 days before the expiry date to allow necessary audit planning, audit execution and re-certification audit decision is carried out in a smooth and orderly manner.
- To provide support to CERTNET and APPLAUD user (report checking and certificate’s approval status) at each function and level in ensuring CBE certification audit programme right from Sales & Marketing (receiving leads) up to issuance of certificate including surveillance and renewal certification cycle process are in orderly manner.
- To support the back-office scheduler in regards with overdue audits, suspension, termination and withdrawal of certificate. The support function includes communicating to the planning section on the KPI status and liaising with the customer directly as well as feedback for continual improvement.
- Perform any other responsibilities as assigned by his/her manager.

Qualifications

- Diploma/bachelor’s degree in any field from recognized university/college.
- Minimum 1 years’ experience in office administration environment, preferably in proposal generation or dealing with statutory body/regulators.

Additional Information

- Based in Seksyen 22, Shah Alam office and no traveling is required.