Operations Executive

This job is an Operations Executive where you'll coordinate group events, manage hotel bookings, and oversee tours.
You might like this job because it's hands-on and perfect for those who enjoy working with people and organizing exciting experiences!
The Role:
The candidate reports to the Sn Operations Manager and will be responsible for coordinating and executing daily group and MICE operations.
Their KPI is to ensure the on-ground group's quality delivery is implemented.
Responsibilities:
Daily operations: Hotel booking & rooming list, logistic management, attraction and restaurant bookings for Groups and MICE.
On-field supervision and servicing when the group is on tour.
The job will be beyond the regular office hours for peak season.
Invoicing and managing P&L on file.
Job RequirementsQualifications/Experience:
A minimum of five years of experience working in a travel agency Group / MICE division, event companies, or the travel industry.
Minimum Diploma in Tourism Management, preferably in tourism and/or hospitality studies; or in lieu of this, relevant working experience; Tour Guides with strong administrative quality seeking office administrative work are encouraged to apply.
A person who is organized with high attention to detail.
Able to analyze situations and come up with solutions quickly.
Excellent command and communication skills in English.
Ability to read and write.
Mandarin is an advantage.
Proficient in MS Word, Excel & PowerPoint.
Ability to use Canva/Design is an advantage.
Good attention to detail and a quick learner.
Being an excellent team player is crucial.
An ability to work under pressure, meet tight deadlines, and flexible working hours especially during peak season.
The candidate will be working in a team, hence a strong team player is required.
The work requires you to be in-office at PJ8 Petaling Jaya.
SkillsTravel Arrangements
Corporate Travel Management
Group Travel
Travel Planning
Tourism Management
Tourism
Tourism Market
Cultural Tourism
Microsoft Excel
Company BenefitsHospitalisation Insurance for confirmed staff.
Birthday Leave and Voucher for confirmed staff.
Performance Bonus based on individual performance and company sales yearly for confirmed staff.
The Traveller Malaysia is led by an energetic and vibrant team of directors.
Established in 2008, we are one of the leading DMCs in Kuala Lumpur.
The philosophy of "one size does not fit all" is something that the Company stands by firmly, as there is the ongoing necessity to curate new products and customized, tailor-made travel solutions aligned to the needs of every discerning leisure and business traveller.#J-18808-Ljbffr