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Operations Manager

Operations Manager
Company:

Standard Chartered Bank



Job Function:

Administrative

Details of the offer

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities To ensure that all operational aspects of the branch is managed in accordance with existing laid down rules and procedures as well as the requirements of both the Offshore Banking and Offshore Companies Act. To ensure the maintenance of good and efficient service standards to customers by continually examining and reviewing existing operational procedures, work methods and skill improvement. To ensure all safe custody items lodged are under dual control at all times. Business Continuity Planning coordinator for the branch, ensuring BCP and DRP are current and testing thereof. Responsible for scheduling and arrangement on storage and destruction of SCBOL old records documents on annual basis. Managing of premises including property services & tenancy matters. To perform other duties assigned by the GM from time to time. Ensure/Assist Unit Head in creation and maintenance of a compliance culture, undertake compliance monitoring, generate timely and accurate compliance reports, pro-actively advise Country Compliance on compliance issues, and updates new matrices as communicated by the Business Compliance Coordinator. Conduct timely self assessment on compliance within the Unit To assist and coordinating on any new Nostro account opening with other banks. Assist Country Money Laundering Prevention Officer in carrying out his duties in the prevention of Money Laundering within the Unit as per Guidance Notes for SCB Offshore Labuan. Ensure compliance to Group Operational Policy Guidelines and assist the Unit Operational Risk Manager to implement risk management processes and ensure such processes are reviewed and updated. Ensure compliance to Cash Management, Financial Control, Trade, GLS and IT Policy Guidelines. To review all daily swift messages, Fax docs and original letter/docs received and allocate to the responsible dept. To escalate on Sundry item on monthly basis. To escalate all open item in Nostro account only if it is related to current account client, trade or GLS on level 3 and above. To follow up and investigate on all open items under SCBOL client, GLS and trade. To motivate staff and foster staff / industrial relations. Create conducive working environment. To provide training / coaching to clerical staff To work closely with Information Technology and product specialists on the enhancement of SCBOL systems to enhance capability to support business including but not limiting to Islamic Banking products fully in compliance to laid down procedures and guidelines. To support all User verification Testing (UVT) and User Acceptance Test (UAT) which may be arise from time to time for all applications used in SCBOL (Either System enhancement or DR Drill). To work in 3 different division, Cash, GLS and Trade.
CASH
Attend to Current and Deposit A/Cs opening and closing and control of documentation thereof. To work closely with RM/CCM/Cobam/CDD/CLMO team in relation to client account. Administration of Deposits/Placements deals of client as well as with EOD SCBOL Nostro position. To arrange placement with ALM SG. To co-approve all applicable MT 103 / 202 / books transfer for transaction exceeding USD280,000 equivalent up to USD600 million equivalent. To approve all applicable swift messages MT199, 299, 999 and 320 singly. To ensure all inward and outward remittances are effected speedily and accurately with all controls in place. Maintenance of DOIs, policy guidelines and operational manuals. To review eBBS Daily report check list & Detica Transaction surveillance - AML reports To perform daily EOD reconciliation on TT instructions received against payment processed. To monitor on clients’ CDD/GIC status (BOWB), report to be send on monthly basis to finance team for report consolidating. Reminder to be send to RM/CCM/CDD team as and when required. To authorise on all clients specimen capturing to SIGCAP system as and when (acc opening, closing and change of BR) required. To assist client on all related queries pertaining to their accounts with SCBOL. To authorise lien whenever it is required (FD related transaction against trade or loan) To liaise with FM team on all FX booking either for fx selldown or client remittance. To ensure statement & payment advices are delivered & return mail are taken care of.
GLS
To ensure all GLS processes are attended to in line with the bank’s procedures and practices. Maintenance of DOIs, policy guidelines and operational manuals. To perform Commodity trade for all Islamic financing either verbal aqad/written aqad whenever it is required. Also act as coordinator on the transaction To review ACBS Daily report checklist & to monitor client loan & fee due. To review and release MT320 for ALM fund booked (SCSTAR). To ensure client loan & financing invoices/advices are delivered and nil overdue payments. To authorise all transaction (New drawdown, rollover, interest/profit payment, settlement/repayment) in ACBS To communicate with client or agent bank pertaining to all loan and financing. To assist client on all related queries pertaining to their Loan/Financing with SCBOL.
TRADE
To ensure all Trade processes are attended to in line with the bank’s procedures and practices. To liaise with GBS & SCB Trade team on all matters pertaining to Trade. Maintenance of DOIs, policy guidelines and operational manuals. To monitor on upcoming due on all trades To monitor on unpaid late charges payment. Reminder to be send to RM/CCM whenever it is necessary. To authorise transaction on debiting client current account for trade charges collection. To authorise entry (eBBS back office) whenever any charges received in SCBOL Nostro account – BG charges. To perform daily trade reconciliation & monitoring on SCBOL trades activities and product position. To review DTP (Documentary Trade Port) & OTP (Open Account trade Port) reports on daily basis. To assist client on all related queries pertaining to their trade with SCBOL.
To relieve the Manager, Operations & System Support and Manager, Credit Risk Control in their absence

When relieve the Credit Risk Control Manager:
Arrange and confirm funding for loan drawdown and/or rollover. Review MT320 messages. Custodian role over legal documentation (for cases pending migration to SCBMB/SCSB), CMS and CDMS system. Review daily EBBS, ACBS and CMS reports and escalate certain CMS reports to Credit on periodic basis as required under the CRC KCI/KRI process. To send Daily Excess (eBBS + ACBS) & Past Due (ACBS) Reports to both CB & CIB team.
Relieve Manager, Finance, Operations & System Support:
To ensure timely monitoring and escalation of risk issues, including Nostro, Sundry and Suspense reconciliation and Open Item reconciliation to the relevant unit(s) / Heads. To ensure FX risk and GST risk are duly monitored, reconciled and/or managed. To ensure all safe custody items lodged are under dual control at all times. Management of the General Ledger accounts including trial balance and month end balancing. To ensure that all Nostro accounts, sundry and suspense accounts are reconciled promptly and investigate on outstanding unreconciled items. Ensure compliance with the Group's standards and regulatory requirements pertaining to Money Laundering .Participate in and/or support the Bank's effort in combating money-laundering activities. Due diligence must be exercised in the day to day operations on matters relating to Money Laundering. Where appropriate, assist in the investigation of financial crime risks. Our Ideal Candidate Academic or Professional Education/Qualifications; ie standards required for roles - 1. MSC in Finance and Investment Management from University of Hertfordshire (CFA Level 1 & 2) 2. B.A. (Hons) Finance from INTI International University College 3. Foundation in Business IT from INTI International University College 4. O Level (Pure Sciences) from National School (Malaysia) Licences and Certifications/accreditations; ie internal/externally required - None Professional Memberships; ie required for roles for continuous development/ improvement/awareness of current practices etc - None Bank training; ie mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific, - Relevant mandatory eLearning completed Languages; ie those required for roles - English, Bahasa Malaysia, Chinese


Source: Whatjobs

Job Function:

Requirements


Knowledges:
Operations Manager
Company:

Standard Chartered Bank



Job Function:

Administrative

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