Operator

Able to answer calls and handle situations quickly and accurately with quality customer service level- Ensure guests receive the most cordial attention when they contact our hotline- Able to understand and handle guests' requests tactfully and smoothly- To work closely with all hotel staff to provide our guests with friendly, courteous and efficient personal service at all times- Must be able to handle computer terminals at the call centre and Front Office respectively- Ensure that there are adequate supplies of forms and stationeries for Front Office- To assist with any other duties that may be assigned from time to time by the management249 SPACIOUS AND ELEGENTLY APPOINTED GUESTROOMS WITH 5-STARS AMENITIES OFFERING COMFORT AND RELAXATION FOR OUR VALUED GUESTS. LOCATED IN THE PRIME AREA OF ALOR SETAR, SUCH AS AMAN CENTRAL, HISTORICAL PLACES, FOOD PARADISE AND HOSPITAL ARE JUST WTHIN WALKING DISTANCE AND EASILY ACCESIBLE TO THE HOTEL GUESTS.SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent